Farematchpro - Privacy Policies

Farematchpro (“Farematchpro”, “we”, “us”, “our”) takes your privacy seriously. This Privacy Notice explains what information we collect from hotel guests and website visitors, and how we use it to better serve your needs.

WHAT IS PERSONAL INFORMATION?

Personal information refers to any data that identifies you as an individual. This includes:

Basic information – name, age, gender, passport details, and publicly available photos.
Contact information – address, postal code, email, and phone number.
Financial information – credit card details, spending records, and transaction history.
Health information – disclosed health data relevant to services provided.
Preferences – special requests, feedback, and stay preferences.
Technical information – device type, operating system, mobile network, and unique identifiers.
Correspondence – inquiries, requests, or communications you send to us.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use your information to:

Provide and personalize our services.
Process reservations and transactions.
Communicate with you regarding your stay or inquiries.
Send newsletters, promotions, or offers (with consent).
Conduct surveys and improve our service experience.
Operate, analyze, and audit our business performance.

ON WHAT BASIS DO WE USE YOUR PERSONAL INFORMATION?

We process your personal information based on:

Legal and regulatory obligations.
Performance of agreements (e.g., room bookings).
Legitimate business interests (e.g., improving services).
Your explicit consent, where required.
Legal claims or defense proceedings.

HOW IS PERSONAL INFORMATION COLLECTED?

We collect your information when you:

Create or sign in to an account on our website.
Make reservations or purchases online or via phone.
Check in to our hotel and complete registration forms.
Engage with us via social media or job applications.
Book through third parties or submit online reviews.

We also collect information through cookies, analytics tools, and publicly available photos to enhance customer service.

COOKIES USAGE PURPOSES

Processes

Ensure the website functions properly, such as recognizing logged-in users.

Authentication & Security

Prevent fraud, secure your account, and comply with regulations.

Preferences

Remember your choices, such as theme settings or push notification preferences.

Notifications

Control visibility of informational messages and offers.

Advertising

Display personalized ads and measure advertising performance.

Analytics

Understand how visitors interact with our site to improve user experience.

HOW DO WE PROTECT YOUR INFORMATION?

We implement encryption, access controls, and secure communication protocols to protect your data. However, no system is completely secure—please avoid sharing sensitive details via email.

WHAT PERSONAL INFORMATION MAY BE SHARED?

We may share limited personal data with:

Analytics and marketing service providers.
Regulatory bodies and law enforcement if legally required.
Auditors and professional advisors under confidentiality agreements.

We do not sell or rent personal data or subscription lists.

YOUR RIGHTS

Accessing Your Information

You can request a copy of the information we hold about you by providing valid identification.

Other Rights

You have the right to request correction, deletion, restriction, or transfer of your data. You may also withdraw consent for marketing or data processing at any time.

DATA RETENTION

We retain your information as required by law or until it is no longer needed for operational or legal purposes.

CALIFORNIA PRIVACY RIGHTS

California residents may request details of personal data disclosed for direct marketing by emailing contact@farematchpro.online.

CONTACT US

If you have any questions about this Privacy Notice, contact us:

Email: contact@farematchpro.online
Phone: 888 728 8984
Mail:
General Manager, Farematchpro

PRIVACY POLICY